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**AT THIS TIME, WE CAN ONLY SHIP WITHIN THE CONTINENTAL UNITED STATES.**
If you live or would like merchandise to be shipped out of the country through sikorskystore.com, you must provide your own shipping account number. Set shipping rates only apply to orders within the US, you will be responsible for paying your own shipping costs. Please contact firstname.lastname@example.org for questions or to place an order.
Your order will be fulfilled within 7-10 business days of purchase. We will email you when tracking information is available.
We hope you enjoy your purchase. If in the case that the item does not fit or is for some reason damaged, we will offer you a refund with receipt within 30 days. Please see below for more information on returns.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error. *Please note: ALL merchandise is inspected thoroughly before shipping.
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable):
In the case that an item does not fit and you need to exchange it for a different size, Please send us an email at firstname.lastname@example.org .
*Please note: all apparel is listed with the sizes and dimensions in the description. Please refer to those specs to make sure you are purchasing the correct size.
To return your product, you should mail your product to: Hot Tops -240 Long Hill Cross Rd. - Shelton, CT 06484
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.