Shipping & Returns


Delivery Timeframe

Your order will be fulfilled within 7-10 business days of purchase. We will email you when tracking information is available.



We hope you enjoy your purchase. If in the case that the item does not fit or is for some reason damaged, we will offer you a refund or replacement with receipt within 30 days. 


Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable):
In the case that an item does not fit and you need to exchange it for a different size, Please send us an email at .

*Please note: all apparel is listed with the sizes and dimensions in the description. Please refer to those specs to make sure you are purchasing the correct size.



To return your product, you should mail your product to: Hot Tops -240 Long Hill Cross Rd. - Shelton, CT 06484

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.